City of Oakland Public Works Department addressed this issue on 05/05/2014, service request # 515436.

Thanks for fixing this issue!

This issue was NOT addressed and the tree is still partially blocking the street. See picture taken one hour ago.

The City of Oakland Public Works Department has received this issue. It is registered as service request # 517442. Please check back for status updates or contact us directly at (510) 615-5566.

How do issues that haven't been fixed get closed? What's the process?

Dear SIr or Madam,

Thank you for contacting the Department of Public Works regarding this matter. However, additional information is needed. Our crew was not able to find a tree emergency at 6015 Herzog street. Please verify the location. Your assistance in this matter is greatly appreciated.

Thank you.